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Currencies: Our shopping cart supports payment in local as well as several international currencies. Rates are updated daily.
Payment: In addition to two online payment providers, we also support transactions via Escrow. Read more about the Escrow process and our Escrow Terms and Conditions.
Our Ordering, Payment, Shipping, and Return Policy Terms and Conditions
Orders for which payment has not been received in full will not be delivered.
It is the buyer's own responsibility to resolve any issues that might arise between the buyer and the third-party payment provider.
In some instances merchandise will be delivered to the nearest airport of the buyer's choice instead of directly to the buyer's postal address.
This will depend on the nature of the merchandise and whether special packing methods are required, and is subject to our own discretion.
A specialized Freight Forwarding Service such as South African Express Lines (SAEL) will be used in such cases.
The buyer has to inspect the merchandise within 5 days. The buyer must have a valid reason for choosing to reject merchandise, such as wrong or damaged items.
It is not a valid reason to return an item simply because the buyer no longer wants it.
If the buyer rejects the merchandise during the inspection period, it must be shipped back to AAHA Learning within 10 days.
The buyer pays shipping and insurance fees for returned merchandise, using the exact same method of shipping which was used to deliver the merchandise to the buyer.
Escrow
Escrow.com is a trusted third-party who will hold and only
release your money to us once you have received the goods you ordered in satisfactory condition.
The Escrow Process
The buyer agrees to our Escrow Terms and Conditions listed below, and then presses the "Buy via Escrow" button in the shopping cart. Note that Escrow accepts payment only in USD.
The buyer enters his personal and shipping address details using the form that is displayed.
The buyer submits his order and receives a verification email from AAHA Learning.
AAHA Learning initiates an Escrow transaction with the buyer. The buyer is notified of this by an email from Escrow.com.
After payment has been secured, Escrow.com notifies us to ship the merchandise to the buyer.
We ship the insured merchandise using an appropriate shipping method of our choice, and submit tracking information to Escrow which can also be viewed by the buyer.
When the merchandise is delivered, the buyer marks the merchandise as received on the Escrow transaction screen.
The buyer has 5 days to inspect the merchandise after receiving it.
If the buyer rejects the merchandise for a valid reason, the buyer is responsible for paying return shipping and insurance fees,
using the same shipping method which was used to deliver the merchandise.
If the buyer accepts the merchandise, he indicates acceptance on the Escrow transaction screen and Escrow releases the buyer's payment to AAHA Learning.
You can read more about the process on the Escrow website.
Our Terms and Conditions for Using Escrow
The buyer is responsible for paying the Escrow transaction fees to Escrow.com.
The fees can be computed using Escrow's online calculator.
The buyer has to supply a valid email address to us so that we can be in immediate contact for the duration of the entire transaction.
In some instances merchandise will be delivered to the nearest airport of the buyer's choice instead of directly to the buyer's postal address.
A specialized Freight Forwarding Service such as South African Express Lines (SAEL) will be used in such cases.
The buyer has to inspect the merchandise within 5 calendar days.
The buyer must have a valid reason for choosing to reject merchandise, such as wrong or damaged items.
It is not a valid reason to return an item simply because the buyer no longer wants it.
If the buyer rejects the merchandise during the inspection period, it must be shipped back to AAHA Learning within 10 business days.
The buyer pays shipping and insurance fees for returned merchandise, using the same method of shipping which was used to deliver the merchandise to the buyer.
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